Refund policy

 

We hope you love your order! If something doesn't work out, most full-price items are eligible for return within the timeframes below.

Return for Refund
Items must be returned (postmarked) within 7 days of delivery.

Return for Store Credit
Items must be returned (postmarked) within 14 days of delivery.

After 14 days of delivery, all items are considered final sale and are no longer eligible for return.

Return Conditions
To be eligible for a return, your item must be unworn, unwashed, and in its original condition, with all tags attached and in its original packaging.

How to Start a Return
To start a return, contact us at shophoneyandbloom@outlook.com. Once your return is accepted, we will provide a prepaid return shipping label. A $10 return fee will be deducted from your refund.

In order to be accepted, your return must be postmarked within the required return window (7 days for refunds, 14 days for store credit). Items sent back to us without first requesting a return will not be accepted.

Damages and Issues
Please inspect your order upon reception and contact us immediately at shophoneyandbloom@outlook.com if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items
Sale items are considered final sale and are not eligible for return, exchange, or refund.

Exchanges
If you would like to make an exchange, please email shophoneyandbloom@outlook.com. Alternatively, you are welcome to start a return and place a new order to ensure inventory availability.

Refunds
All returned items are thoroughly inspected to ensure they meet our return policy requirements. We reserve the right to assess a restocking fee for items that require additional care to return to sellable condition (such as lint removal, steaming, or repackaging).

Once your return is received and inspected, we will notify you and let you know if the refund was approved. If approved, refunds will be issued to the original form of payment or as store credit, based on the return type selected and eligibility outlined above. You will receive an email confirmation once your refund has been processed.

If you have questions about the status of your return, please contact us at shophoneyandbloom@outlook.com.